Find answers to your questions, learn how to use Local collab, and get the support you need.
Learn the basics of using Local collab as a creator or brand
View guides →Understand how payments work, fees, and billing
Learn more →Manage your account settings and security preferences
Get help →Create, manage, and optimize your campaigns
View tutorials →Get help with the Local collab mobile application
Mobile help →Terms of service, privacy policy, and guidelines
Read policies →Step-by-step guide for brands to create effective campaigns that attract the right creators.
Complete guide to optimizing your creator profile to attract brand partnerships.
Learn how payments work, when you get paid, and how to set up your payment methods.
Tips and guidelines for creators to deliver high-quality content that meets brand expectations.
You can sign up by clicking "Get Started" and choosing whether you're a creator or brand. You'll need to verify your email and phone number to complete registration.
Creator accounts are for content creators who want to work with brands. Brand accounts are for businesses looking to hire creators for marketing campaigns.
For creators, connecting Instagram is required to verify your follower count and engagement metrics. Brands don't need to connect social media accounts.
We charge a 15% platform fee on completed transactions. This covers payment processing, dispute resolution, and platform maintenance.
Creators are paid after the brand approves their deliverables. Payments are processed within 2-3 business days via Stripe.
We accept all major credit cards, debit cards, and bank transfers through Stripe. Creators need to set up a Stripe Connect account to receive payments.
Go to your profile settings and click "Change Password". You'll need to enter your current password and create a new one.
Yes, you can delete your account through settings or by visiting our data deletion page for detailed instructions.
Yes, we use industry-standard encryption and security measures. Read our Privacy Policy for details.
Can't find what you're looking for? Our support team is here to help.